Privacy Policy

1. Information We Collect

We collect personal information through our contact and booking pages to provide better services and improve user experience. This includes:

• Contact Page: Names, email, message, optional phone number, and additional details (e.g., first name, last name).
• Booking Page: Names, phone number, email, event date, event type, event location, and optional additional details.

2. How We Use Your Information

The collected information is used to:

• Respond to inquiries and provide requested services.
• Confirm bookings and manage events.
• Improve our services and user experience.
• Contact you for feedback or updates regarding our services.

3. Data Security

We prioritize the security of your personal data. All collected information is stored securely and is accessible only to authorized administrators.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

4. Sharing Your Information

Your personal information will not be shared with third parties without your consent, except as required by law or to provide requested services.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccuracies in your information.
• Request deletion of your personal data, subject to legal and contractual obligations.

6. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated“ date will reflect the latest changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: zenprotocolservices@gmail.com
• Tel: +250784936866 / +250784487653
• Location: Musanze, Rwanda (operating country-wide)